How can I pay the outstanding balance on my policy?

If you have been paying for your policy by instalments but decide you wish to pay off the outstanding balance then you can do so as follows:

  • Log in to Visicover as normal and click the arrow next to the policy to pay off
  • Click 'Make Changes to Policy', leave the Cover Change Date as today, then click ‘Ok’
  • Click 'Next' at the bottom of each quote pages until you reach the Summary page, at the top of which it should say 'Your Premium Change: €0'
  • Tick the check box in the declaration at the bottom of the Summary and click ‘Continue To Purchase’
  • On the payment screen, click 'Up Front Payment' under Payment Method to see the outstanding balance and a confirmation that this amount amount will be paid immediately
  • Click 'Complete Purchase' to process the payment, then ‘Continue’ to return to the dashboard
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