About My Account

While your Dashboard enables you to view and manage your insurance quotes and policies online, your Account screen lets you manage other elements of our service online, such as changing passwords, downloading documents or updating how you pay.

The available options will vary depending on what policies you hold and may include:

• Manage My User Details:
  • Change your registered user name
  • Change the email address you use to log in with
• Manage My Password:
  • Change the password you use to log in with
• Manage Payment Cards:
  • Add
  • Delete
  • Update payment cards
  • Amend the primary card to use for future payments
• View Payment History:
  • View payments invoiced/paid, refunds, or the current balance
• View Future Payments:
  • View when any future instalments are due and their amount, by policy number
• Access Document History: 
  • View key emails (e.g. new policy confirmation) and download related documents
• Manage Customer Details:
  • Amend selected personal details (e.g. occupation) and contact details (e.g. email)
• Manage Authorised Managers:
  • What is an authorised manager? 
  • Review who can manage your account and change or delete their authority
• Invite An Authorised Manager: 
  • Invite someone (e.g. a co-owner) to manage the account for you
• Manage Authorised Customers:
  • Review whose account you are authorised to manage and choose a default customer

To access the 'My Account' screen simply log in to Visicover and select 'My Account' from the main menu.